Partners at this time please clear your cache and refresh your page. Also remember to consult the one note for other Bastic Troubleshooting (BTS) tips: https://bit.ly/Dynata-OneNote Clear your cache. This is how to do so: At the top right corner of your Google Chrome browser, click the 3 dots stacked on top of each other Select 'Settings' Under 'Privacy & Security', select 'Clear Browsing Data' Using the dropdown box select 'All Time' and check all the boxes Select 'Clear Data'. This may take a few moments depending on when you last cleared this data."
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From +19724******
Dynata is reporting you as a No Show for your shift within Interviewer. If you were LATE logging in, have gone on break early, or been in a Test Survey too long then this could be the reason you are receiving this message. The client needs you to work one full hour before going on break. If you are having tech issues we need you to reach out to us in messaging. No Shows affect your stats and ability to pick up future shifts. If you are having trouble checking in on the app please reboot the app and try again. If you are in and Dialing then you are GOOD TO DIAL and we thank you for being with us today!!
"A few reminders for today's first shift: 1. Please make sure that you try your login credentials at least 1hr before your shift. 2. Please make sure that you try your best and join pre shift. There are very important tips that we share during that meeting. 3. Please make sure that you CONFIRM your attendance for your shift today (in app). If you need assistance with this , please message us. ****Lastly, it is IMPORTANT for you to WORK your entire shift in order to be fully paid and have the best chance to graduate to receive future shifts with us.**** We look forward to you servicing with us today and if you have any questions, please message us! "
Hi Ralph, your project for today is AZ LD 2 which is approximately 18 minutes in length. You are collecting completes from Listed First then Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
Your Telos access code: 8817 Enter the code into Telos app to activate your Telos account.
From +19724******
REMINDER: When you see an error on your screen while in shift, please send us a simple message from this list: NO PROJECT NO SAMPLE DIALER FULL DIALING - message us this when you are in and dialing.
"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 30 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not log into the interviewer platform until top of the hour, for example if your shift begins at 5:30 pm please do not begin dialing until 6pm, the first 30 minutes are dedicated to virtual training. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of the interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in the app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/91718275232 Meeting ID: 917 18275232 Helpful Link - http://bit.ly/Dynata_Helper OneNote - https://bit.ly/Dynata-OneNote Also if you are having log in / credential issues please use this website to test them before requesting a reset shift: https://mfa.dynatacorp.com/MultiFactorAuth/login.aspx? "
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From +19724******
"To be set up for the best success working this project please see below recommendations: - Windows machine running Windows 10 or Windows 11 or Mac computer running a recent version of MAC OS - 8 GB of RAM - Quad Core Processor - Most recently updated version of Chrome browser - Ability to download software to the computer - A personal email address capable of receiving files - Direct plug in wired access to the data connection - Direct plug in access for power for computer or laptop - USB or other WIRED headset with mic(No Bluetooth) - Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection"
From +19724******
Ralph, we are so happy you have picked up a First Shift with the Dynata project! Don't get bogged down in simple stuff like computer settings. Take the time now to get it set up correctly so you can get in today at 6:30pm EST for your Zoom preshift and then begin dialing promptly at 7pm EST. There is NO DIALING until 7pm EST. Do not message in "No Project" until then. You should be in Zoom with the Quality Lead. Use Tech Issues > BTS page on the Dynata One Note to be sure you are ready to go. https://bit.ly/Dynata-OneNote You are free to bookmark this resource and use it inshift while dialing.
From +18173******
Ralph - We've noticed that you haven't checked into your Dynata shift yet. We'll be marking you as a no show shortly, which may limit your access to future shifts. Please reply YES if you are still planning to attend. Reply CANCEL if you cannot attend and cancel the shift Shift Details: My First Shift: Survey Calls* Anywhere 9/6/22, 5:30pm - 9/6/22, 10:00pm
From 26096******
905976 Use this code for MFA GlobalProtect VPN verification
Hello again, Ralph - Your Dynata shift is starting in a few minutes. Please check-in in the Shiftsmart app now. Have a great shift! Shift Details: My First Shift: Survey Calls* Anywhere 9/6/22, 5:30pm - 9/6/22, 10:00pm
From +18173******
It is time to get ready for your Dynata shift, Ralph! It starts in less than 15 minutes. Please be on time and don't forget to check-in through the Shiftsmart app. Shift Details: My First Shift: Survey Calls* Anywhere 9/6/22, 5:30pm - 9/6/22, 10:00pm
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