PARTNERS: If you are ever experiencing issues with the dialer please make sure you clear your cache and refresh your page. Also you may consult the one note for other Basic Trouble Shooting (BTS) methods. https://bit.ly/Dynata-OneNote Clear your cache. This is how to do so: At the top right corner of your Google Chrome browser, click the 3 dots stacked on top of each other Select 'Settings' Under 'Privacy & Security', select 'Clear Browsing Data' Using the dropdown box select 'All Time' and check all the boxes Select 'Clear Data'. This may take a few moments depending on when you last cleared this data."
Partner let see how many completes we can get before the shifts end! Keep up the great work and thank you for working with us this evening.
From 36979******
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Partners, please be cautious when conducting survey, be sure not falsify as this is serious offense and will get you removed from the shift and the platform. Please consult the one note: https://bit.ly/Dynata-OneNote Please see some of the most common forms of Falsification: ● Verbatim: not reading the script verbatim. Paraphrasing, rewording, skipping information, shortening(or lengthening!), and otherwise not sticking to the script. ● Not reading the Monitoring Disclosure, “This call may be monitored or recorded for quality assurance purposes.” ● Interpreting the script for the respondent by changing the wording is also Falsifying. The script must be read 100% verbatim unless instructed otherwise by a Dynata Supervisor (This will always be communicated to you through messaging in app). If it is necessary to re-read a question or part, the Partner must not paraphrase or reword the script. ● Not recording everything exactly as it is said by the respondent in open-ended questions. Make sure to correct spelling and abbreviations before submission. ● Selecting the wrong answer may result in a deduction per occurrence, or it may be considered as falsification. ● Submitting a survey without a respondent on the line. ● Failure to read any question or coding answers not selected by the respondent are considered falsification.
HELLO ALL PARTNERS: The PR for this project is looking a little low. Lets make sure that we are doing are best to get those completes. Use a fantastic tone of voice to convince people to complete a survey, use your rebuttals, and make sure that you dialing fast. There is still time to turn this around. YOU GUYS ARE THE BEST YOU CAN DO IT!!! Here is helpful link with all the resources you need : https://bit.ly/Dynata-OneNote
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From +19724******
Dynata is reporting you as a No Show for your shift within Interviewer. If you were LATE logging in, have gone on break early, or been in a Test Survey too long then this could be the reason you are receiving this message. The client needs you to work one full hour before going on break. If you are having tech issues we need you to reach out to us in messaging. No Shows affect your stats and ability to pick up future shifts. If you are having trouble checking in on the app please reboot the app and try again. If you are in and Dialing then you are GOOD TO DIAL and we thank you for being with us today!!
Hi Godson, your project for today is CA CD 22 which is approximately 20 minutes in length. You are collecting completes from Listed First then Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
Partners, please be cautious when conducting survey, be sure not falsify as this is serious offense and will get you removed from the shift and the platform. Please consult the one note: https://bit.ly/Dynata-OneNote Please see some of the most common forms of Falsification: ● Verbatim: not reading the script verbatim. Paraphrasing, rewording, skipping information, shortening(or lengthening!), and otherwise not sticking to the script. ● Not reading the Monitoring Disclosure, “This call may be monitored or recorded for quality assurance purposes.” ● Interpreting the script for the respondent by changing the wording is also Falsifying. The script must be read 100% verbatim unless instructed otherwise by a Dynata Supervisor (This will always be communicated to you through messaging in app). If it is necessary to re-read a question or part, the Partner must not paraphrase or reword the script. ● Not recording everything exactly as it is said by the respondent in open-ended questions. Make sure to correct spelling and abbreviations before submission. ● Selecting the wrong answer may result in a deduction per occurrence, or it may be considered as falsification. ● Submitting a survey without a respondent on the line. ● Failure to read any question or coding answers not selected by the respondent are considered falsification.
From +19724******
"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 15 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 15463977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper"
From +18173******
Godson - We've noticed that you haven't checked into your Dynata shift yet. We'll be marking you as a no show shortly, which may limit your access to future shifts. Please reply YES if you are still planning to attend. Reply CANCEL if you cannot attend and cancel the shift Shift Details: My First Shift: Survey Calls Anywhere 7/24/22, 2:30pm - 7/24/22, 8:00pm
Hello again, Godson - Your Dynata shift is starting in a few minutes. Please check-in in the Shiftsmart app now. Have a great shift! Shift Details: My First Shift: Survey Calls Anywhere 7/24/22, 2:30pm - 7/24/22, 8:00pm
From +19858******
What are you waiting for Godson? Sign up for a Survey Caller virtual training shift in the Shiftsmart app to start making $10/hr from home: http://download.shiftsmart.com/
From +19729******
Reminder to test your glucose. If you have already tested, please sync your POGO Automatic monitor with Patterns.
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