Congrats on completing your first Shiftsmart shift, Bill! Two things to know: 1) You now have full access to available shifts and opportunities in the app. 2) With Shiftsmart you get paid for the work you do. We typically send payments twice per week on Fridays (for Mon-Wed shifts) and Tuesdays (for Thu-Sun shifts and for bonuses) by 11:59pm PST. It may take up to 1-3 business days to receive standard payments depending on your bank (for faster payments, try our Instant Pay feature). Questions? Check your email for details.
Partners, please be cautious when conducting survey, be sure not falsify as this is serious offense and will get you removed from the shift and the platform. Please consult the one note: https://bit.ly/Dynata-OneNote Please see some of the most common forms of Falsification: ● Verbatim: not reading the script verbatim. Paraphrasing, rewording, skipping information, shortening(or lengthening!), and otherwise not sticking to the script. ● Not reading the Monitoring Disclosure, “This call may be monitored or recorded for quality assurance purposes.” ● Interpreting the script for the respondent by changing the wording is also Falsifying. The script must be read 100% verbatim unless instructed otherwise by a Dynata Supervisor (This will always be communicated to you through messaging in app). If it is necessary to re-read a question or part, the Partner must not paraphrase or reword the script. ● Not recording everything exactly as it is said by the respondent in open-ended questions. Make sure to correct spelling and abbreviations before submission. ● Selecting the wrong answer may result in a deduction per occurrence, or it may be considered as falsification. ● Submitting a survey without a respondent on the line. ● Failure to read any question or coding answers not selected by the respondent are considered falsification.
From +18173******
Hi Bill - Quick reminder. Once your shift is over, please check-out in the Shiftsmart app. This will help avoid payment delays. Thank you! Shift Details: My First Shift: Survey Calls Anywhere 7/25/22, 10:30pm - 7/26/22, 3:00am
From +18173******
Thank you for working with us, Bill! Your shift is ending shortly. Please make sure to check-out in the Shiftsmart app once you're done for the day. Shift Details: My First Shift: Survey Calls Anywhere 7/25/22, 10:30pm - 7/26/22, 3:00am
229 more completes to go! Way to reduce that number down. Keep it up!
From +19724******
PARTNERS: At this time please clear your cache and refresh your page. IF you are currently on a survey please complete survey then clear cache when done. Thank you!
AZ Statewide needs 323 more completes today. This may seem like a lot but with everyone combines I am certain this is possible. Keep at partners and thank you for being with us this evening.
From +19724******
Hi Bill, Dynata is monitoring and has reported the following issue: Low Attempts. The number of calls you have made is low for the amount of time you have been working. Please make sure to dial and dispose as quickly as possible!
From +19724******
You have been unassigned for today due to: low attempts/hr percentage. Please log out and clock out at this time.
From +19724******
Partners if you still have not gotten any completes fret not there is still time to accomplish this. Continue to persevere and push through. YOU CAN DO THIS!
Hi Bill, Dynata is monitoring and has reported the following issue: Not dialing quickly. Dialing quickly and getting to the next live person is key to getting more opportunities of completed surveys. Please dial and dispose quickly.
Hi Bill, your project for today is AZ Statewide which is approximately 20 minutes in length. You are collecting completes from Listed First then Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
From +19724******
MFS partners you are not to dial until 5pm! The first 30 minutes of your shift will be dedicated to the pre-shift. You should NOT be logged into interviewer at this time
From +19724******
"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 30 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 15463977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper"
From +18173******
322076 is your verification code. DO NOT share this code with anyone.
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