Dynata is still seeing that many partners have not yet resumed dialing. Please select Ready and begin dialing if you have not already. Thank you!
From +19724******
Hi Team- Please log back in at this time. This time has been tracked so you will be paid for the time on standby. We apologize for any inconvenience this may have caused and thank you for your patience.
From +19724******
Dynata reports that all partners have been re-assigned a project. Please refresh if you don't see this. Reply "NO PROJECT" if you still have no project after refreshing.
From +19724******
If you are unable to log out of the interviewer, please clear your cache and then close your browser. When you return to interviewer, you should be logged out.
From +19724******
Partners, we are still on standby at this time. Please make sure that you are logged OUT of interviewer while on standby. Please close the interviewer window after you have logged out. We will let you know when it is ok to log in again.
From +19724******
Please log out of interviewer and stand by while Dynata investigates the technical issues with interviewer. This time is being tracked and you will be paid for this wait provided you work the rest of your shift after the stand by has ended. We will message back as soon as you are able to log in. Thank you for your understanding and patience. Please make sure you remain checked into the shift on the app!
From +19724******
If you are still having issues with interviewer, please bear with us as Dynata looks into the issue. Please continue to perform BTS so that you will be ready to begin dialing once the issue is fixed.
Dynata has rolled back to a previous version of interviewer. If you are having trouble with interviewer, please log out and refresh to get version 3.11.4.
From +19724******
Hi Enoise, Dynata just announced they will start sending home partners for not following instructions and continues to dial while phone icon next to your name is red.
From +19724******
If you are working two shifts today, please make sure to check out of the first one and into the second one in the Shiftsmart app.
From +19724******
Hi Enoise, Dynata wants to remind all partners to read this Monitor Disclosure "This call may be monitored or recorded for quality assurance purposes." even if you see a different one on the script.
From +19724******
Dynata is continuing to see some partners saving invalid completes. Please be careful not to do this, as any partner caught falsifying will be permanently removed from the project. Falsifications will be caught since every completed survey is checked for quality and validity.
From +19724******
This will need to be done any time you start receiving consecutive dead air calls.
From +19724******
Enoise, Get Shift Done! Please don't continue dialing if the phone icon next to your name is red. The calls will never connect while it's red that is Dead Air. Once you dispose as dead air go not ready then ready again. You might have to do this multiple times until the phone icon is green. Please only dial calls while on green. Stick to it until you get there. Let's Push for those Completes!! You got this!!! ~Shiftsmart Dynata Support Team
From +19724******
Dynata is noticing that you have dead air. Please refresh your page and clear your caches. If dead air persists, then log out and log back in.
Hi Enoise, your project for today is CO CD 8 which is approximately 5 minutes in length. You are collecting completes from Listed First then Any Registered Voter so be sure to ask "Is there another registered voter I can speak with?" Make every contact with the respondent count and make good use of sample on behalf of the client. Jump into your Intro right away and with CONFIDENCE in your voice, no first question hesitation, and be assertive.
Let's make sure your work is valid, Partners. An invalidated survey is deleted and does not count toward your PR (productivity rate). Stick to the script(verbatim), avoid biasing, keep your voice upbeat and conversational sounding, and do not falsify. Falsification will result in permanent removal from the project, and every completed survey is checked for quality and validity.
Friendly reminder to all interviewers tonight: Please dispose the unanswered call at 4 rings or 24 seconds and move on to your next potential respondent. The client is seeing a lot of hesitation from Partners to move forward today. 75 dials per hour is the minimum however if you are consistently dialing you can easily dial over 90 per hour. Getting only one complete per hour is going to affect your personal PR for quite some time. Look at the menu of stats on the left side of Interviewer to see how the Team is doing.
From +19724******
"Pre-shift briefings are very Important for you to join! A pre-shift briefing will be held 15 minutes prior to the start of the shift to help you prepare for this shift. Be sure Zoom is 'allowed' in your browser in the Chrome security settings. Please do not Cancel your shift if you have tech issues trying to come into the pre-shift meeting. We need you to still begin dialing at the top of the hour. Simply message us if you are having tech issues getting in; but still please work your shift. Please log out of interviewer for breaks. IMPORTANT: Do not reach out to Dynata, or any of its clients for any reason! If you do, you will be removed from the Shiftsmart platform. If you have questions, reach out in app. Pre-Shift Zoom - https://shiftsmart.zoom.us/j/95515463977?pwd=S1AzWjRWRDRGWHdzaUZieW1HM0hYZz09 Meeting ID: 955 15463977 Passcode: 0123 Helpful Link - http://bit.ly/Dynata_Helper"
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